1. Introduction
Welcome to Fico We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with us, or purchase our products.
2. Data We Collect
We may collect the following types of personal information:
- Personal Identification Data: Name, address, phone number, email address, and other contact details.
- Payment Information: Credit/debit card details or bank account information for processing transactions.
- Order Details: Information about purchased products, delivery addresses, and purchase history.
- Communication Data: Messages, feedback, or inquiries sent to us via email, contact forms, or social media.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited (via cookies or similar technologies).
3. How We Use Your Data
We process your personal data for the following purposes:
- To fulfill orders and provide customer service.
- To process payments securely.
- To communicate updates about orders or respond to inquiries.
- To improve our website, products, and customer experience.
- To send marketing communications, promotions, or newsletters (only with your consent).
4. Legal Basis for Processing
We process your data based on:
- Contractual necessity (to fulfill orders).
- Legitimate interests (improving our services).
- Consent (for marketing purposes).
- Compliance with legal obligations.
5. Data Sharing and Transfers
We may share your information with:
- Trusted third-party service providers (e.g., payment processors, delivery companies).
- Legal authorities if required by law.
We ensure that all third-party partners adhere to strict data protection standards.
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
7. Your Rights
You have the following rights under applicable data protection laws:
- Access, correct, or delete your personal data.
- Object to the processing of your data for certain purposes (e.g., marketing).
- Withdraw consent at any time.
- File a complaint with a data protection authority.
8. Cookies and Tracking
Our website uses cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.
9. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
10. International Users
If you are located outside Italy, your data may be transferred and processed in Italy or other countries where we operate. By using our services, you consent to such transfers.
11. Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: